01
Choose a product
Customers browse the public catalog, compare apparel blanks, colors, brands, sizes, and print options before starting an order.
How InkDeks works
A cleaner workflow from catalog selection to delivered order.
InkDeks connects the customer website, product catalog, artwork review, proof approval, invoices, production status, and support messages in one professional print shop workflow.
The order flow, step by step.
Each step is designed to reduce manual messages, keep approvals clear, and help customers understand what happens next.
02
Send artwork and details
The customer uploads design files, chooses placement, enters quantities, and adds notes so the production team has a clean starting point.
03
Review mockup and proof
Design staff prepare previews or proof files. Customers can approve, request revisions, and keep decisions attached to the order.
04
Confirm invoice and payment
Invoices and payment status stay connected to the order, reducing manual follow-up before production begins.
05
Move into production
Approved orders flow into the admin and design workspace with status updates, files, customer notes, and production context.
06
Track, deliver, and reorder
Customers can follow order progress, receive tracking updates, and repeat successful orders with less back-and-forth.
Designed for print shops that need fewer scattered messages.
Instead of collecting requirements across chat threads, email attachments, and manual spreadsheets, the portal keeps the core production context attached to the customer order.
Customer selections, uploaded files, proof comments, and order notes are easier to review before production.
Admin, design, and customer-facing workflows can stay aligned around the same order status.
The website can be customized with brand colors, logo, catalog content, legal pages, and launch-ready copy.
One workflow, three working areas.
InkDeks is organized around the people who touch the order: customer, admin team, and design department.
Customer portal
- Browse catalog and pricing context
- Upload artwork and order notes
- Approve proofs and track orders
- Use live chat for quick questions
Admin workspace
- Manage products, brands, and services
- Review orders, invoices, and payments
- Update production status
- Control website and business settings
Design workflow
- Receive artwork assignments
- Prepare mockups and proof files
- Handle revisions before production
- Keep approvals connected to the order
Common questions before launch.
Use this page to explain the process clearly before customers or print shop buyers start using the demo.
Can customers order without calling first?
Yes. The catalog and order flow are built so customers can start with product selection, artwork upload, and order notes before staff follow up.
Where does proof approval happen?
Proof review is part of the customer workflow. The goal is to keep approval decisions visible before an order enters production.
Can the site match a different brand?
Yes. Logo, colors, content, product catalog, menu structure, footer links, and page copy can be adjusted for a specific print shop.
What should be prepared before going live?
Prepare product data, brand assets, payment setup, business contact details, legal copy, shipping rules, and team responsibilities.
Ready to see the customer workflow in action?
Start from the catalog or review the feature videos to understand how customers, admin staff, and designers move through the system.