1. Information we collect
InkDeks Demo Print Shop may collect contact details, account credentials, billing and shipping information, order history, payment status, artwork files, proof comments, chat messages, and website usage data.
Payment card or wallet details may be processed by approved payment providers. The demo portal stores payment status and transaction references, not full card numbers.
2. How information is used
Customer information is used to create accounts, quote projects, prepare mockups, review artwork, collect payment, produce orders, arrange shipping, send notifications, answer support questions, and improve the portal experience.
- Order details help production teams choose products, sizes, colors, print areas, and fulfillment notes.
- Artwork files help design teams prepare previews, revisions, and proof approvals.
- Contact details help send invoices, tracking updates, chat replies, and service messages.
3. Cookies and analytics
The website may use cookies or similar technologies to keep customers signed in, protect sessions, remember preferences, understand traffic, and measure which catalog or support pages are useful.
Customers can adjust browser cookie settings, but some account, checkout, and session features may not work correctly if cookies are blocked.
4. Sharing with service providers
InkDeks Demo Print Shop may share necessary information with trusted vendors that help operate the portal, including hosting, file storage, payment processing, email delivery, production, shipping, analytics, and customer support tools.
Service providers are expected to use shared information only for the work needed to support the order or website service.
5. Data retention and security
Order records, invoices, artwork notes, and support messages may be retained as needed for customer service, accounting, dispute handling, fraud prevention, and business records.
InkDeks Demo Print Shop uses reasonable technical and administrative safeguards, but no website, email, or storage system can be guaranteed to be completely secure.
6. Customer choices
Customers may request help updating account information, correcting order details, unsubscribing from marketing messages, or asking about personal data associated with an account.
Some records may need to be retained when required for order completion, tax, accounting, security, fraud prevention, or legal obligations.
7. Contact
Privacy questions or data requests can be sent to hello@clientdomain.com.